Effective Date: May 25, 2018
Welcome to GenAlpha Solutions’ Privacy Policy. We, at GenAlpha Solutions, are richly dedicated to protecting the privacy rights of our users, and this privacy statement is a demonstration of our commitment.
This Privacy Policy outlines how we may collect, manage, protect, store, use or process different types of information or data you may provide with our website when playing, accessing any of our games, products, content, and services; together referred to as our “Services.” Read this Privacy Policy carefully to understand the information gathering policies and dissemination practices, we use. Also, keep in mind that we are a constantly evolving business, so this document may subject to change with the passage of time. Please check this page periodically to remain fully updated to the latest version.
By using and/or accessing our Services, you agree to the collection, processing, storing, sharing, and managing your personal information in the manners described in this Privacy Policy. If you disagree to these terms and conditions, please do not use our Services. If you have any concerns or questions, feel free to contact our customer service department with the information provided in the “Contact Information” of this Policy.
What Types of Information and Data We Collect
When you download, use, and/or access our Services, we may collect the following personal and non-personal information or data about you:
How We Collect or Create Information
Following discloses the number of sources we use to collect information about you:
When you access and/or use our Services, you consent to our use of information collection practices in the ways described in this Privacy Policy.
Why We Collect the Information
We collect different types of data or information about you, including personal and non-personal information, to:
To Whom We May Disclose Your Information With and Why
GenAlpha Solutions does not share your personal or private information except as affirmed by you, or as described below.
We may disclose or release combined information about our users (information about all players collectively that is not specific to you) for different business purposes including but not limited to industry analysis, marketing, demographic profiling, and advertising.
Furthermore, we may also disclose the different types of information and data we collect or you provide:
To our marketing and outsource partners, affiliates, contractors, or analytics service providers of our business. However, we contractually require them to uphold the privacy of the information we share and use that information only to provide you services on our behalf.
To accomplish the particular purpose for which you provide the information.
To help facilitate your social friends to see your name, profile description, and game activity when you interact with them on our social networks.
To respond any legal request, court order or other legitimate processes under an applicable law by the government or public authorities.
To protect the rights, safety, and property of our business, customers or others; also if we believe disclosure will help resolve disputes or avoid any liability and/or fraud.
To another company, buyer, or successor in the event of any merger, dissolution, restructuring reorganization or sale of our assets partially or entirely. You will be informed via email and/or notice on our Sites before any change in ownership, acquisition, or users of your personal information.
Cookies
A “cookie” is a small text file that is downloaded to your device when you access to or use our Services. GenAlpha Solutions uses cookies to store certain information about you such as your visits, browser session, and analytic data to help us identify you as a unique user and enable you to take advantage of some of GenAlpha Solutions’ best features.
Session Cookies are the temporary cookies which expire just after you close your web browser. While Persistent Cookies remain in your device or browser for an extended period until they reach a specific expiry date or you delete them manually.
Similarly, there are First-Party and Third-Party Cookies. First-party cookies are used by the party who operates the website(s) and provides the services. Third-party cookies are transferred to your devices from the website(s) and services by third parties who neither own nor operate the services.
GenAlpha Solutions uses Session Cookies, Persistent Cookies, and First-Party Cookies only.
Why We Use Cookies
Use of cookies helps us identify you as a unique user and enable you to take advantage of some of GenAlpha Solutions’ best features. Session Cookies are used to help you navigate our website efficiently, manage page views, and many other purposes. Persistent Cookies enable us to retrieve certain information that we use to track and target your interests and enhance your user experience. They help us identify you when you return to our website or services, remember your preferences and various other reasons such as to understand usage patterns, traffic, and then optimize our services accordingly.
What Controls You Have over Your Data
This section describes the choices we provide you regarding the personal information you provide to us. These choices will help you limit and control the certain uses and disclosure of the information you provide to us (GenAlpha Solutions).
Cookies & Similar Tracking Technologies
We may use cookies to store certain information about you such as your visits and browser session. While cookies do not contain any personal information, they help us identify you as a unique user and enable you to take advantage of some of GenAlpha Solutions’ best features.
However, by adjusting your web browser settings and preferences, you can set your browser to refuse all or some browser cookies. To know more about how to control cookies and similar technologies, follow the instructions given in the “Help” section of your browser. Using browser cookie controls, you can generally deactivate the use of cookies but certain parts of our Services may not work properly for you.
Information from Social Networks
When you play our games or use other Services through social networks, like Facebook, then certain information, including, but not limited to name, profile picture, and date of birth is automatically stored to us. To control the collection of any such information, you need to update or change your privacy settings on that social site.
Information from Your Mobile Device
By reviewing permissions for each application, visiting the “settings” menu of your mobile device and making the appropriate edits, you can limit some aspects of information collection and use by GenAlpha Solutions. For example, you can edit your mobile device settings to control whether and when we collect your precise geo-location.
EU Residents
General Data Protection Regulation (“GDPR”) provides EU residents with certain rights, under an applicable law, including, the right to decline the provision of certain information; right to request rectification, erasure, restriction, or portability of your personal information; the right to withdraw your consent to use of your information; the right to object to the way your information is processed; the right to lodge a complaint by approaching the appropriate EU Supervisory Authority if you have any unresolved concerns after you contacted and submitted a request to us.
How We Protect Your Data
GenAlpha Solutions follows industry standards and implements the highest security level protocols to keep your personal information from any accidental loss, damage, theft, unauthorized access, use, alteration, and disclosure. We will take appropriate steps to make sure your data is treated and handled securely, and in agreement with this Privacy Policy.
However, while we make reasonable faith efforts to protect your personal information, no method of storage or transmission over the internet is 100% secure. Hence, we cannot guarantee the absolute security of your personal information transmitted or stored electronically through our Services. By accessing or using our Games and website, you acknowledge that you comprehend and agree to presume these risks. We are not responsible for sidestepping of any security protocols we provide.
How Long We Will Retain Your Information
We will retain your information during the time you use our Services, or as long as the law allows, or for other purposes described above. We will also keep and/or use your information as necessary to resolve disputes, enforce our agreements, and to comply with other legal purposes.
Disclaimer to Third Party Links
The Services may contain links to third party websites and services not under GenAlpha Solutions’ control or operation (the “Third Party Links”). These links will let you leave our Services and be directed to and access the third party websites and services which have their privacy policies. You acknowledge that GenAlpha Solutions provides the third party links for your information and convenience only, and your access to, or use of their services or content is at your own risk. We take no responsibility for the safety and security of the information you provide to such third parties; instead, we encourage you to review their privacy statements before submitting any personal information. Such third-parties may serve you with interest-based advertisements by using your personal information. However, you can stop receiving these interest-based ads by visiting their opt-out pages (or if located in European Union, please click http://www.youronlinechoices.eu/ to get info about your choice to opt-out of advertisements from ad networks).
Our Policy Regarding Children
At GenAlpha Solutions, we are offering entertaining games that are learning-based, fun-loving and for family audience of all ages. We want everyone including kids to use our games in a safe and secure environment.
However, according to terms of use at GenAlpha Solutions, we do not knowingly collect any personal information from children under the age of 13. Children under 13 years of age must not create an account or submit any personal information through the services offered by GenAlpha Solutions.
Changes to This Policy
Our Privacy Policy may change over the time. In the event of any material changes to our data and information privacy customs, we will post our new Privacy Policy on this page or will notify you via email or notice on our Site ahead of change becoming effective. Please visit this page periodically for updates. Your persistent use of our Services after any change in our policy statement will establish your acceptance of that change.
Contact Information
If you have questions or concerns about this Privacy Policy, contact us.